Talk Multiservices™ was developed for the market of fix and mobile telephony operators. It is an open platform, which integrates voice and data (SMS, MS) with high scalability.
Some of the main characteristics of Talk Multiservices™ Platform are:
- Electronic attending with or without access authentication through Social Security numbers, credit cards, PIN number, Pre-paid and Post-paid.
- Flexibility for information research in any database.
- DTMF, TONE and PULSE recognizing
- Signalizing Protocol:ISDN R2Digital SS7
- Provider of information by voice, fax or text-to-speech messages.
- Possibilities of messages interruption trough the “Cut-Thru” and “Barge-IN”
- Managing and control of calls through the logs, Reports and Admin Sites
- Synchronized transference of voice and data to the agent through the VoIP or LP extension
- Online Reports generation with more than 150 different types.
- Remotely monitoring conference through software.(chat and corporate conference)
- Access through telephone keypad or voice recognition.
- Voice Mail with an alert using SMS and messages recovering through email with listening in multimedia.
- Large conferences with more than 1000 people with 32 Full Duplex.
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