Talk Bots, created by Talk Communications for customer interaction, are virtual support systems that operate based on artificial intelligence (AI) and deliver fast and efficient collaboration at a cost up to eight times less than traditional (human) support. With more than 15 years in the market, Talk Bots is one of the main suppliers of technology in computer telephony and is distinguished by the great flexibility in the conception of tailored products and services for several companies, of the most diverse sectors and sizes of economy including marketing and sales, collections, credit recovery, call centers, card operators, and customer service, among others.